Handshake Welcome

To ensure fast, reliable support for both IT and maintenance requests, we use a ticket-based help desk system.

Info How It Works

Each request gets a unique ticket number, allowing you to track progress and review all updates and past interactions.

Submit a Ticket Submit a Ticket

Please click "Sign In" in the top right corner and use your SSCOK account to access the ticket portal and submit a request.

Can't Log In? Having Trouble Signing In?

If you're unable to sign in, you can email your IT-related request to:
IT@sscok.edu

For all other maintenance-related requests, please use the ticket portal after signing in.

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

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